Testimonials and feedback statistics
We really appreciate getting feedback from our clients and people who refer into our service. It helps us to learn, develop and improve what we offer and informs what grant funders think of us.
The statistics and testimonials below are derived from that feedback, as clients and professionals who refer to us.
If you have had counselling with us we will send you the Kwiksurvey feedback form when you’ve had your last session and it all helps us be the community service we want to be.
Client testimonials:
“I really appreciate being able to feel safe and listened to without being judged would recommend your services to friends and family really enjoyed my sessions and feel I’m back to being me in a really confident way. Thank you so much. Much appreciated.”
“It has enabled me to be a much happier, healthier person. Changed my life for the better in so many ways.”
“I honestly do not think I would have come so far if it wasn’t for my counsellor and her guidance and support. I have always found it difficult to open up about my personal life and problems, (which are very complex) but I have really been made to feel comfortable and at ease with no judgement. Many other services made me feel like I was just a statistic however with wellington counselling there is much more of a personal feeling and I have always felt like I was being heard. I would recommend this service to anyone.”
Client feedback statistics:
%
Are happy with our referral process
%
of our clients said they got their appointment quick enough
%
of our clients would recommend us to family and friends
%
said that they would come back to us if they needed support in the future
%
of our clients have told us that free/affordable counselling was really important to them
%
of our clients said that free and affordable counselling helped them to prioritise their mental health
Funder testimonials:
“At a recent meeting we were discussing how comfortable we are in supporting local charities like yours which we know are very well led and providing a good service and providing value for money. We wish you and your charity well in your continued work.”
Judith Jackson,
Trustee, Taunton Women’s Aid